Royal Smiles Dental Clinic
According to our open methodology, this clinic scored 35.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #19 of 22 ranked clinics · Last checked: 4 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#1935.8/100
- Best for Expats#1638.5/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Care#937.3/100
- Best Price Transparency#1625.6/100
- Best English-speaking Clinics#1344.3/100
- Best for Families / Children#1536.5/100
Summary
Royal Smiles Dental Clinic is a Kenyan dental group co-founded by micro-endodontist Dr. Simiyu Benjamin Nyongesa and dental surgeon Dr. Gladys Maina, with branches listed in Ruaka, Machakos and Nakuru and additional registered branches in Nairobi (including Garden City Business Park). Services cover emergency care, cosmetic dentistry and orthodontics, pediatric dentistry, preventive care and restorative treatments. The website names its two lead clinicians with credentials but does not publish a price list, and street-level addresses are easier to find in third-party directories than on the site itself.
Multi-branch group; website currently lists Machakos, Nakuru and Ruaka branches, while the Kenya Master Health Facility Registry and directories also list a Garden City (Thika Rd, Nairobi) branch at Garden City Business Park, 1st Floor, Block A, Suite A103 (approx. -1.2352249, 36.8749417). The site's /contact URL returned HTTP 404 on 2026-07-04. Directory listing states Jubilee insurance and company schemes accepted.
Strengths
- Information Transparency: 16 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Gladys Maina and Dr. Simiyu Benjamin Nyongesa listed with credentials [s2] | 3/3 |
| ✓ | Dentist specializations listed Endodontics/microscopic endodontics, cosmetic dentistry, orthodontics (Invisalign-accredited) [s2] | 2/2 |
| ? | Real clinic photos Homepage imagery appears professional/stock-like; could not confirm photos are of the actual clinics | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phone, email and WhatsApp on site; /contact page returned 404 [s1] [s2] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✗ | Address and map published Branches named (Machakos, Nakuru, Ruaka) but no street addresses or map found on fetched pages [s1] | 0/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) No Google star rating found via searched aggregators | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints Only positive feedback surfaced in searches; absence of complaints not systematically verifiable | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence 96% recommendation rate from 15 Facebook reviews; separate branch pages exist (Garden City, Greenspan) [s3] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Instagram, X/Twitter, doctor254 directory, askannie, and Kenya Master Health Facility Registry (KMHFR) [s4] [s5] [s6] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology Not explicitly listed among services on fetched pages | 0/2 |
| ✓ | Orthodontics Cosmetics and orthodontics service; Invisalign-accredited provider on staff [s1] [s2] | 2/2 |
| ? | Oral surgery | 0/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Emergency Care listed as a service [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available WhatsApp +254708042681 [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Site entirely in English [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Dedicated service pages in navigation [s1] | 1/1 |
| ✓ | Convenient opening hours Ruaka: Mon-Fri 8am-6pm, Sat/holidays 9am-2pm; Garden City: Mon-Fri 7am-5pm, Sat 7am-3pm [s4] [s5] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✗ | Mentioned for: best dentist Nairobi [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Nairobi [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Nairobi [sq] | 0/1 |
| ✓ | Mentioned for: emergency dentist Nairobi [s7] | 1/1 |
| ✗ | Mentioned for: Nairobi dental clinic for expats [sq] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Homepage, team, reviews pages and blog subdomain all indexed [s1] [s2] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://royalsmilesclinic.com |
|---|---|
| Phone | +254 708 042 681 |
| +254708042681 | |
| https://www.facebook.com/royalsmilesdentalclinic/ | |
| Address | Old Ruaka Road, Ruaka, Kiambu County (Greater Nairobi) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://royalsmilesclinic.com/ | Official homepage: services, contacts, branches, English, social links, no prices | 2026-07-04 |
| s2 | https://www.royalsmilesclinic.com/team | Dentist names, specializations, credentials, contact details | 2026-07-04 |
| s3 | https://www.facebook.com/royalsmilesdentalclinic/ | Facebook presence; 96% recommendation rate from 15 reviews (via web search) | 2026-07-04 |
| s4 | https://www.doctor254.com/kenya/ruaka/dentist/royal-smiles-dental-c… | Ruaka address (Old Ruaka Road), phone, opening hours, insurance accepted | 2026-07-04 |
| s5 | https://askannie.tortoisepath.com/hospital/royal-smiles-dental-clin… | Garden City Nairobi branch address, phone, hours, coordinates | 2026-07-04 |
| s6 | https://kmhfr.health.go.ke/public/facilities/4017b3e6-4c1a-4806-b6d… | Registered facility in Kenya Master Health Facility Registry | 2026-07-04 |
| s7 | search:emergency dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| sq | search:best/english/implants/emergency/expats dentist Nairobi | AI/search visibility scout check 2026-07-04: presence or absence in top results for the five fixed methodology queries | 2026-07-04 |
Change History
| Date | Change |
|---|---|
| 2026-07-04 | Initial data collection. |
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