Emerald Dental Clinic
According to our open methodology, this clinic scored 50.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 22 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#950.2/100
- Best for Expats#1050/100
- Best for Dental Implants#944.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1034/100
- Best English-speaking Clinics#1054.5/100
- Best for Families / Children#752.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on clinic website
Summary
Multi-specialty dental clinic on Rose Avenue in Hurlingham, next to the Monarch Hotel. Its three named dentists cover orthodontics, oral and maxillofacial surgery, and general/cosmetic dentistry, with services ranging from cleaning and fillings to implants, periodontics and pediatric care. The clinic is open seven days a week and accepts a wide range of Kenyan insurance providers. No prices are published on the website.
Formerly/also listed in directories as Emerald Dental Surgery. Accepts 14+ insurers (CIC, Britam, APA, AAR, Heritage, Madison and others). One public review praises clinical care but criticizes last-minute appointment changes and delays - isolated, not treated as a recurring complaint. No numeric Google rating could be verified from accessible sources.
Strengths
- Information Transparency: 16 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Eric Odhiambo, Dr. Augustine Midega, Dr. Thakkar Sonali [s2] | 3/3 |
| ✓ | Dentist specializations listed Orthodontics (PGCert), oral & maxillofacial surgery (MDS), aesthetic/restorative dentistry, with qualifications [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Two phone numbers, email, WhatsApp, physical address [s1] | 2/2 |
| ✓ | English website version Site is in English [s1] | 2/2 |
| ? | Address and map published Full street address published; Google Maps embed/link not confirmed | 0/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No KES amounts found on homepage, team or testimonials pages [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [emerald-dental-clinic-refresh] | 6/6 |
| ◐ | Google review volume [emerald-dental-clinic-refresh] | 2/3 |
| ✓ | Review recency [emerald-dental-clinic-refresh] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints Single public complaint about appointment delays/rescheduling; no pattern established | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s4] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Listed on yellow.co.ke, WorldPlaces, Uzamart, kenyabizlist directories [s5] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Braces/orthodontics service; orthodontics-trained dentist on team [s1] [s2] | 2/2 |
| ✓ | Oral surgery Consultant Oral & Maxillofacial Surgeon (Dr. Midega) on team [s2] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available WhatsApp fast-booking link on site [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language site and reviews [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Open 7 days incl. Sun 9:00-16:00 [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✓ | Mentioned for: best dentist Nairobi [s6] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Nairobi [s7] | 1/1 |
| ✓ | Mentioned for: dental implants Nairobi [s8] | 1/1 |
| ✗ | Mentioned for: emergency dentist Nairobi [s9] | 0/1 |
| ✗ | Mentioned for: Nairobi dental clinic for expats [s10] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Homepage, team, testimonials and blog pages all indexed and ranking [s11] | 2/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 01***2 (KMPDC – Register of Licensed Private Health Facilities) (KMPDC facility register searched 2026-08-25 for 'Emerald Dental Clinic' and 'Emerald Dental Surgery' (clinic's own site/notes indicate it also trades as Emerald Dental Surgery) — matched 'EMERALD DENTAL SURGERY LIMITED', Dental Clinic, Nairobi, ACTIVE.) [emerald-dental-clinic-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Eric Odhiambo [s2] [emerald-dental-clinic-doclic] | Senior Dental Surgeon; Orthodontics (BDS UoN, MBA-HCM, PGCert Advanced Orthodontics) | B9*9 (KMPDC – Register of Licensed Dental Practitioners) |
| Dr. Augustine A. Midega [s2] [emerald-dental-clinic-doclic] | Consultant Oral & Maxillofacial Surgeon (BDS, MDS OMFS) | B8*4 (KMPDC – Register of Licensed Dental Practitioners) |
| Dr. Thakkar Sonali [s2] [emerald-dental-clinic-doclic] | General Dentist; aesthetic, cosmetic, restorative (BDS UoN) | B1**5 (KMPDC – Register of Licensed Dental Practitioners) |
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Information Transparency: Address and map published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://emeralddental.co.ke |
|---|---|
| Phone | +254700609078 |
| +254700609078 | |
| https://www.facebook.com/EmeraldDentalSurgery | |
| Address | Rose Avenue, Hurlingham, off Argwings Kodhek Road (next to Monarch Hotel), Nairobi |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://emeralddental.co.ke/ | Official homepage: address, phones, email, WhatsApp, services, hours (7 days), insurance list, social links; no prices listed | 2026-07-04 |
| s2 | https://emeralddental.co.ke/our-team/ | Three dentists with qualifications: Dr. Eric Odhiambo (orthodontics), Dr. Augustine Midega (oral & maxillofacial surgery), Dr. Thakkar Sonali (general/cosmetic) | 2026-07-04 |
| s3 | https://emeralddental.co.ke/testimonials-reviews/ | Testimonials page exists; no rating figures displayed | 2026-07-04 |
| s4 | https://www.facebook.com/EmeraldDentalSurgery/ | Active Facebook page | 2026-07-04 |
| s5 | https://yellow.co.ke/emerald-dental-surgery-nairobi | Third-party directory listing (also on WorldPlaces, Uzamart, kenyabizlist) | 2026-07-04 |
| s6 | search:best dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s7 | search:English speaking dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s8 | search:dental implants Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s9 | search:emergency dentist Nairobi | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
| s10 | search:Nairobi dental clinic for expats | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
| s11 | search:Emerald Dental Clinic Hurlingham Nairobi rating reviews | Multiple emeralddental.co.ke subpages indexed and ranking in search results | 2026-07-04 |
| emerald-dental-clinic-refresh | https://www.google.com/maps/place/Emerald+Dental+Clinic/@-1.2965623… | Google rating 4.8 (178 reviews) as of 2026-08-25 | 2026-08-25 |
| emerald-dental-clinic-lic | https://registers.kmpdc.go.ke/healthFacilities/getLicensedPrivateHe… | Row: EMERALD DENTAL SURGERY LIMITED | 01***2 | DENTAL CLINIC | NAIROBI | ACTIVE | 2026-08-25 |
| emerald-dental-clinic-doclic | https://registers.kmpdc.go.ke/localPractitioners/getLicensedDentalP… | Register row: 'Dr AUGUSTINE AWARAH MIDEGA', BDS(Nairobi)2008; MDS(Oral & Max)(Nairobi)2021, Specialist Practice, status ACTIVE (matched by name/surname tokens; searched 2026-08-25) | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-25 | License verification 2026-08-25 against KMPDC registers: clinic facility license found (registered as 'Emerald Dental Surgery Limited'); all 3 named dentists matched. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, name/address/phone unchanged, not permanently closed; captured first-time Google rating 4.8 (178 reviews) and pin coordinates (previously unset). |
| 2026-07-08 | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-04 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.